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This research addresses a critical gap in AI agency by framing task alignment as a Partially Observable Markov Decision Process (POMDP), revealing that current models struggle to infer latent user intent from ambiguous inputs. While supervised fine-tuning and reinforcement learning offer some improvement, the study highlights a significant performance deficit between LLMs and humans when resolving uncertainty through interaction across diverse domains like coding and shopping. The findings underscore the necessity for next-generation AI systems to prioritize clarifying incomplete goals before executing actions rather than relying on fully specified prompts alone.
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Interactive Task Alignment as a POMDP

arXiv3 min read

arXiv:2607.16412v1 Announce Type: new Abstract: Current benchmarks for language models primarily evaluate execution on fully specified tasks. However, real user tasks are often ambiguous. Users arrive with incomplete, exploratory, or even inconsistent goals, requiring the assistant to first determine the intended task before carrying it out. We study this problem as task alignment: the ability to align with a user on their intended task. We introduce a general framework for converting specified tasks into underspecified interactions, formalized as a POMDP in which the model must infer a latent task from partial and evolving user intent. We validate our user simulator post hoc with a human user study. Across shopping, coding, and professional work settings, we find that while models often perform well once the task is specified, models still struggle with task alignment: current models act prematurely, interact ineffectively, and fail to resolve ambiguous requests. Models on average recover the user's intended task only 22-32% of the time under ambiguity. In a human study in the same setting, humans reach 48%, outperforming all evaluated models. We show that post-training with supervised fine-tuning and reinforcement learning improves task alignment, but models still lag behind humans in resolving uncertainty through interaction. Together, our results suggest that current models still lack key interaction abilities required for reliable agency.

Abstract:Current benchmarks for language models primarily evaluate execution on fully specified tasks. However, real user tasks are often ambiguous. Users arrive with incomplete, exploratory, or even inconsistent goals, requiring the assistant to first determine the intended task before carrying it out. We study this problem as task alignment: the ability to align with a user on their intended task. We introduce a general framework for converting specified tasks into underspecified interactions, formalized as a POMDP in which the model must infer a latent task from partial and evolving user intent. We validate our user simulator post hoc with a human user study. Across shopping, coding, and professional work settings, we find that while models often perform well once the task is specified, models still struggle with task alignment: current models act prematurely, interact ineffectively, and fail to resolve ambiguous requests. Models on average recover the user's intended task only 22-32% of the time under ambiguity. In a human study in the same setting, humans reach 48%, outperforming all evaluated models. We show that post-training with supervised fine-tuning and reinforcement learning improves task alignment, but models still lag behind humans in resolving uncertainty through interaction. Together, our results suggest that current models still lack key interaction abilities required for reliable agency.

Artificial Intelligence (cs.AI)

arXiv:2607.16412 [cs.AI]

(or arXiv:2607.16412v1 [cs.AI] for this version)

https://doi.org/10.48550/arXiv.2607.16412 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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Full text under the publisher's open licence · 304 words

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