Freshdesk Knowledge Base
From the author
Freshdesk Solutions knowledge base: the three-level categories -> folders -> articles hierarchy, article fields and draft/published status, finding an article by walking that tree (there is no KB search tool), and the MSP workflow of suggesting relevant KB articles to deflect or resolve a ticket, through the Freshdesk REST API v2.
Install
npx skills add WYRE-AI/msp-claude-plugins --skill 'Freshdesk Knowledge Base' -a claude-code
Installs to .claude/skills/Freshdesk-Knowledge-Base/ · Each command fetches the skill straight from GitHub with the open skills CLI.
Byte-identical to the scanned commit, with the repository’s licence and a SOURCE.txt.
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Why 82
aiqbench computes the trust score from public signals. It is not a security audit, so read a skill before you install it.
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