design-thinking

From the author

Facilitate a full design-thinking engagement (Empathize, Define, Ideate, Prototype, Test) grounded in real user evidence. Use whenever the user wants to understand users deeply and design a solution for them: "run design thinking", "understand our users", "design user interviews", "synthesize these interview notes", "build personas", "write How-Might-We questions", "prototype this concept", "design a usability test", "our users are churning and we don't know why", in any language ("tư duy thiết kế", "nghiên cứu người dùng", "phỏng vấn khách hàng", "デザイン思考", "设计思维"), even when they never say "design thinking". Also use when the user drops raw interview notes, transcripts, or survey exports and wants insights, personas, or product decisions. Not for "is there a market for X" desk questions (market-researcher).