support-triage
De la autor
Triage a customer request against supplied product evidence and return a grounded, unsent reply or a specialist review route.
Instalare
npx skills add runxhq/runx --skill support-triage -a claude-code
Se instalează în .claude/skills/support-triage/ · Fiecare comandă descarcă skill-ul direct de pe GitHub cu utilitarul open source skills.
Identic octet cu octet cu commit-ul scanat, cu licența depozitului și un fișier SOURCE.txt.
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Verificări de siguranță pe SKILL.md
- Include scripturi pe care nu le-am verificatScăzut
De ce 77
aiqbench calculează scorul de încredere din semnale publice. Nu este un audit de securitate, așa că citește un skill înainte să-l instalezi.
Skill-uri similare
Cele mai apropiate de acesta prin ce fac și când sunt folosite.
- support-ticket-triagecomposio-community/awesome-codex-skillsTriage customer support tickets/emails/chats into categories, priority, and next action; draft responses and create reproducible steps; use for Zendesk/Intercom/Help Scout exports or pasted threads.Altele★ 17K
- ticket-triageanthropics/knowledge-work-pluginsTriage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or known issue before routing.OficialAltele★ 32.8K
- issue-triagetestdouble/hanTriage a raw, vague issue or bug report into a structured document that names what is known, what is missing, and what to do next. Use when an incoming issue, bug report, or problem description is too vague or incomplete for investigation or planning, and recommend the right next han skill. Does not investigate root causes or trace code paths — use investigate for debugging, diagnosis, and root cause analysis. Does not plan features or build solutions — use plan-a-feature or plan-implementation for that.Finanțe★ 323
- triagesickn33/agentic-awesome-skillsMove issues and external PRs through a state machine of triage roles — categorise, verify, grill if needed, and write agent-ready briefs.Redactare★ 48.5K
- linear-triageDevin-AXIS/iPolloWorkTriage Linear issues using bounded searches, duplicate checks, explicit team and project scope, and evidence-backed priority recommendations.Altele★ 7.3K
- vendor-security-questionnaire-triagebetter-isms/grcskillsUse this skill when a supplier has returned a security questionnaire, assurance report, certificate or trust pack and someone asks "review this vendor's answers", "is this supplier safe to use", "read their SOC report for us", "what should we ask the vendor next", "triage the vendor security assessment" or "does their certificate cover the service we buy". Checks report and certificate scope against the service in use, sorts answers into evidenced, asserted, contradicted and evasive, lists the obligations the report puts back on the customer, and writes a triage note with follow-up questions and a proposed decision for the owner.Securitate★ 51
Note și recenzii
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nicio recenzie
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