review-management
De la autor
Use when a public review needs an on-voice reply, when you need to earn more reviews legally, or when an aggregate rating is slipping across Google Business Profile, Trustpilot, the App Store or Google Play — including deciding reply versus flag, getting an unfair one-star removed rather than merely answered, and wiring programmatic replies. NOT a private support ticket against an SLA (that is `customer-support`), NOT churn, NPS or save plays (that is `retention`).
Instalare
npx skills add ericrisco/rsc-harness --skill review-management -a claude-code
Se instalează în .claude/skills/review-management/ · Fiecare comandă descarcă skill-ul direct de pe GitHub cu utilitarul open source skills.
Identic octet cu octet cu commit-ul scanat, cu licența depozitului și un fișier SOURCE.txt.
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Verificări de siguranță pe SKILL.md
- Include scripturi pe care nu le-am verificatScăzut
De ce 79
aiqbench calculează scorul de încredere din semnale publice. Nu este un audit de securitate, așa că citește un skill înainte să-l instalezi.
Skill-uri similare
Cele mai apropiate de acesta prin ce fac și când sunt folosite.
- reputation-managementindranilbanerjee/digital-marketing-proRun reputation programs: reviews, sentiment, brand safety. Crisis → crisis-response; one review → review-response. "get more Google reviews"Inginerie★ 909
- customer-supportericrisco/rsc-harnessUse when a live support ticket needs triage (intent, P1–P4 priority, SLA clock), an on-voice reply, not a raw template, de-escalation of an angry or churn-risk customer, or escalation with a handoff packet. NOT the help-center article it links to (that is `technical-writing`), a win-back program (`retention`), or the auto-answer bot (`chatbot`).Redactare★ 255
- review-reputationanthropics/knowledge-work-pluginsWatches what customers are saying in public and in private, then does something about it. Aggregates Google, Yelp, and Facebook reviews alongside disputes, tickets, and email into themes backed by verbatim quotes; drafts a reply to every review in the owner's own voice for approval; spots customers who have gone quiet or look likely to leave; and drafts win-back offers for the ones worth keeping. With Shopify connected, order and fulfillment patterns become a sentiment signal too. Works from pasted or exported reviews when nothing is connected. Use this whenever the owner asks about reviews, ratings, reputation, complaints, or repeat business — including "what are people saying about us," "did we get any bad reviews," "how do I respond to this one-star," "our rating dropped," "which customers have gone quiet," "who hasn't ordered in a while," "how do I win them back," or "are customers happy."OficialInginerie★ 32.5K
- brand-reviewanthropics/knowledge-work-pluginsReview content against your brand voice, style guide, and messaging pillars, flagging deviations by severity with specific before/after fixes. Use when checking a draft before it ships, when auditing copy for voice consistency and terminology, or when screening for unsubstantiated claims, missing disclaimers, and other legal flags.OficialInginerie★ 32.5K
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- review-prfcakyon/claude-codex-settingsThis skill should be used when user asks to "review a PR", "review pull request", "review this pr", "code review this PR", "check PRInginerie★ 1.2K
Note și recenzii
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