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This research investigates triadic human-robot collaboration for autonomous packing, comparing the efficacy of voice agents against human experts in mediating resident preferences. The study finds that voice agents can achieve comparable outcomes to human teleoperators while reducing the need for continuous expert involvement, though perceived reliability remains a challenge. This work advances the practical deployment of personalized robotics by addressing the scalability bottleneck inherent in current teleoperation models.
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Pack It My Way: Triadic Human-Robot Collaboration for Personalized Autonomous Packing

arXiv2 min de cititArticolul și perspectiva sunt în engleză.

arXiv:2609.04620v1 Announce Type: new Abstract: Personalized autonomous packing requires robots to account for resident preferences that cannot be inferred from scene geometry alone. Expert teleoperators can interpret these preferences and translate them into feasible robot actions, but continuous expert involvement limits scalable deployment. In this paper, we investigate triadic human-robot collaboration among a resident, a correction mediator, and a robot by comparing human-expert and voice-agent mediation. We evaluate the two conditions in a user study across Protection, Compactness, andGrouping tasks, using a Show-Correct-Generalize process to assess preference correction and subsequent generalization after the surrounding objects are rearranged. Results show that voice-agent mediation achieves outcomes comparable to human-expert mediation in two of the three preference categories, despite receiving shorter and less detailed instructions. Both mediators are similarly easy to use, although the human expert is perceived as more reliable. These findings demonstrate the potential of voice agents to reduce expert involvement while identifying perceived reliability and preference generalization as remaining challenges.

Abstract:Personalized autonomous packing requires robots to account for resident preferences that cannot be inferred from scene geometry alone. Expert teleoperators can interpret these preferences and translate them into feasible robot actions, but continuous expert involvement limits scalable deployment. In this paper, we investigate triadic human-robot collaboration among a resident, a correction mediator, and a robot by comparing human-expert and voice-agent mediation. We evaluate the two conditions in a user study across Protection, Compactness, andGrouping tasks, using a Show-Correct-Generalize process to assess preference correction and subsequent generalization after the surrounding objects are rearranged. Results show that voice-agent mediation achieves outcomes comparable to human-expert mediation in two of the three preference categories, despite receiving shorter and less detailed instructions. Both mediators are similarly easy to use, although the human expert is perceived as more reliable. These findings demonstrate the potential of voice agents to reduce expert involvement while identifying perceived reliability and preference generalization as remaining challenges.

Robotics (cs.RO)

arXiv:2609.04620 [cs.RO]

(or arXiv:2609.04620v1 [cs.RO] for this version)

https://doi.org/10.48550/arXiv.2609.04620 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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