În afara temei aiqbench
Această știre a fost preluată de la o sursă pe care o urmărim, dar nu ține de domeniul AI sau cuantic, așa că nu există o perspectivă aiqbench pentru ea.
Omilia raises $67M to scale its customer support platform
The Series B is the company's second fundraise since it last raised capital in 2020. In that time, it has increased its ARR by 10x to $60 million.
The customer support industry has seen a massive influx of startups like Sierra, Decagon and Parloa trying to infuse AI into automating customer calls, chat and messages so companies can handle more queries at scale. But according to Athens-based Omilia, which has been working on automating voice calls and customer support since 2002, throwing AI at every…
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