brace-sla
From the author
Design SLA framework -- response time targets, resolution time targets, tier definitions, and breach escalation process. Use when asked to "define our SLAs", "what response times should we commit to", "build a support tier structure", or "set up SLA monitoring".
Install
npx skills add tonone-ai/tonone --skill brace-sla -a claude-code
Installs to .claude/skills/brace-sla/ · Each command fetches the skill straight from GitHub with the open skills CLI.
Byte-identical to the scanned commit, with the repository’s licence and a SOURCE.txt.
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Why 83
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