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When the user wants to reduce churn, improve customer retention, or plan lifecycle marketing. Also use when the user mentions "retention," "churn," "customer lifecycle," "churn prevention," "at-risk customers," or "loyalty program." For lifecycle, use growth-funnel.

Install

npx skills add kostja94/marketing-skills --skill retention-strategy -a claude-code

Installs to .claude/skills/retention-strategy/ · Each command fetches the skill straight from GitHub with the open skills CLI.

Download .zip

Byte-identical to the scanned commit, with the repository’s licence and a SOURCE.txt.

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Why 88

Security100
Provenance76
Maintenance100
Licence100
Adoption49

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