customer-escalation
From the author
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
Install
npx skills add anthropics/knowledge-work-plugins --skill customer-escalation -a claude-code
Installs to .claude/skills/customer-escalation/ · Each command fetches the skill straight from GitHub with the open skills CLI.
Byte-identical to the scanned commit, with the repository’s licence and a SOURCE.txt.
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Why 96
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