WorkWorlds: An Infrastructure for Evaluating AI Agents on Workplace Tasks

Abstract:Many knowledge-work benchmarks are constructed around individual tasks, with the context needed for each task selected together with or after the task has been specified. This design measures performance on workplace-like tasks in an environment assembled for the task. When task specification guides which context is selected, the evaluation can encode task information into the environment and pre-complete part of the information-localization work that workplace performance normally requires. We introduce WorkWorlds, an evaluation infrastructure that separates organizational state from task specification. A world first fixes a revision, date, and employee seat and materializes the organizational state that employee can access; tasks are introduced only afterward. We implement WorkWorlds in a primary synthetic pharmaceutical company with 8 measured tasks across 6 employee seats, and construct additional organizational worlds. Across 192 matched evaluations, moving from task-curated context to the full role-visible workplace reduced evidence access from 90.4% to 74.5% and criterion pass from 79.4% to 68.2%, while pass conditional on evidence access remained nearly unchanged; most of the measured difference occurred before the agent reached sufficient evidence.

Artificial Intelligence (cs.AI)

arXiv:2609.23806 [cs.AI]

(or arXiv:2609.23806v1 [cs.AI] for this version)

https://doi.org/10.48550/arXiv.2609.23806 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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