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This study investigates how agent memory systems can reliably handle unanswerable questions, finding that procedural and rule-based representations offer more robust performance than generic experience storage. The research highlights that preserving transferable behavioral guidance is critical for maintaining trustworthiness, especially when facing dataset shifts or changes in answerability patterns. These insights are vital for developers building agentic RAG frameworks who need to ensure their systems do not hallucinate answers to queries they cannot resolve.
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What Makes Agent Memory Useful for Reliable Unanswerable Question Handling?

arXiv2 min read

arXiv:2608.27924v1 Announce Type: new Abstract: Reliable handling of unanswerable questions (UAQs) is critical for trustworthy LLM-based agents. Although memory is widely used in agent systems, its role in reliable UAQ handling remains unclear. We present a systematic study of agent memory for UAQ handling under a unified agentic RAG framework, evaluating four representative memory methods across three UAQ-related datasets and two base models. We find that memory can improve UAQ performance in some settings, but such gains are selective rather than universal and remain fragile under dataset shift. Interestingly, cross-model memory reuse is often more feasible than cross-dataset transfer, suggesting that shifts in answerability patterns pose a greater challenge to memory reuse than changes in the base model itself. We further find that UAQ gains are more strongly preserved through decision guidance than through trajectory shaping, and that memory effectiveness depends strongly on representation. In particular, procedural and rule-based memories often provide the most reliable support for UAQ handling, while memory composition is most effective when procedural guidance is combined with complementary behavioral signals. Overall, our findings suggest that reliable UAQ memory depends less on storing larger amounts of experience and more on preserving transferable behavioral guidance.

Title:What Makes Agent Memory Useful for Reliable Unanswerable Question Handling?

Abstract:Reliable handling of unanswerable questions (UAQs) is critical for trustworthy LLM-based agents. Although memory is widely used in agent systems, its role in reliable UAQ handling remains unclear. We present a systematic study of agent memory for UAQ handling under a unified agentic RAG framework, evaluating four representative memory methods across three UAQ-related datasets and two base models. We find that memory can improve UAQ performance in some settings, but such gains are selective rather than universal and remain fragile under dataset shift. Interestingly, cross-model memory reuse is often more feasible than cross-dataset transfer, suggesting that shifts in answerability patterns pose a greater challenge to memory reuse than changes in the base model itself. We further find that UAQ gains are more strongly preserved through decision guidance than through trajectory shaping, and that memory effectiveness depends strongly on representation. In particular, procedural and rule-based memories often provide the most reliable support for UAQ handling, while memory composition is most effective when procedural guidance is combined with complementary behavioral signals. Overall, our findings suggest that reliable UAQ memory depends less on storing larger amounts of experience and more on preserving transferable behavioral guidance.

Computation and Language (cs.CL)

arXiv:2608.27924 [cs.CL]

(or arXiv:2608.27924v1 [cs.CL] for this version)

https://doi.org/10.48550/arXiv.2608.27924 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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Full text under the publisher's open licence · 297 words

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