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This study addresses the "score granularity gap" in black-box LLM classifiers, revealing that single-shot verbalized confidence scores often provide only coarse thresholds despite good ranking performance. The research compares seven distinct methods for constructing confidence scores across nine models, showing how multi-query aggregation can improve weak models but potentially degrade strong ones. These findings offer critical deployment guidance for operators needing to balance inference cost, score resolution, and classification accuracy in automated decision pipelines.
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The Score Granularity Gap in Black-Box LLM Classification: A Comparative Study of Confidence Constructions

arXiv2 min read

arXiv:2606.22179v2 Announce Type: replace Abstract: Large language models (LLMs) are increasingly deployed as black-box classifiers in pipelines that automate confident decisions and route uncertain ones to human review. Such selective prediction needs a confidence score that an operator can threshold at a chosen risk level. Prior work asks whether LLM confidence is well calibrated or well ranked; we ask a complementary, deployment-oriented question that has been largely overlooked: at what resolution can the score be thresholded? We call the answer the score granularity gap. Through a controlled comparison of seven ways to build a confidence score, from a single verbalized number, to token probabilities, to querying the model many times and combining the answers, across 25 model-dataset pairs (9 LLMs, 3 benchmarks), we find that single-shot verbalized confidence, once correctly converted to a class probability, ranks cases surprisingly well, yet takes only a handful of distinct values. It therefore offers an operator only a few coarse thresholds, no matter how well it ranks. We show which constructions widen this gap, at what inference cost, and with what effect on ranking, notably that multi-query aggregation helps weak models but can degrade already-strong ones. We translate these trade-offs into concrete deployment guidance.

Abstract:Large language models (LLMs) are increasingly deployed as black-box classifiers in pipelines that automate confident decisions and route uncertain ones to human review. Such selective prediction needs a confidence score that an operator can threshold at a chosen risk level. Prior work asks whether LLM confidence is well calibrated or well ranked; we ask a complementary, deployment-oriented question that has been largely overlooked: at what resolution can the score be thresholded? We call the answer the score granularity gap. Through a controlled comparison of seven ways to build a confidence score, from a single verbalized number, to token probabilities, to querying the model many times and combining the answers, across 25 model-dataset pairs (9 LLMs, 3 benchmarks), we find that single-shot verbalized confidence, once correctly converted to a class probability, ranks cases surprisingly well, yet takes only a handful of distinct values. It therefore offers an operator only a few coarse thresholds, no matter how well it ranks. We show which constructions widen this gap, at what inference cost, and with what effect on ranking, notably that multi-query aggregation helps weak models but can degrade already-strong ones. We translate these trade-offs into concrete deployment guidance.

Computation and Language (cs.CL)

arXiv:2606.22179 [cs.CL]

(or arXiv:2606.22179v2 [cs.CL] for this version)

https://doi.org/10.48550/arXiv.2606.22179 Focus to learn more arXiv-issued DOI via DataCite

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Full text under the publisher's open licence · 288 words

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