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This survey highlights a pragmatic shift among enterprise managers who recognize AI's utility but increasingly view it as a disruptive operational burden rather than a source of wonder, mirroring the skepticism held by younger "AI natives." The data indicates that while adoption rates are climbing, the initial hype cycle is maturing into a phase where organizations must navigate implementation challenges and realistic return-on-investment metrics.
Sources coveringFortune, LessWrong, htxt.co.za
What this isA model's reading of the article and related coverage, written for aiqbench. Not the publisher's words.

‘The amazement is kind of wearing off a little bit’: Wharton survey reveals managers are learning what Gen Z already figured out

Fortune10 min read

In the future, Wharton’s Sonny Tambe and Jeremy Korst told Fortune, it may be a manager’s job to say “That's AI.”

Have you talked to a Gen Zer or even a Gen Alpha kid about AI lately? On playgrounds, kids point at each other and say “that’s AI” about behavior they find fake or unconvincing. In high school and college, AI is a cheating tool that turns in easily spotted slop if you’re not careful. In the workforce, it’s a tool for rendering an email inbox almost entirely useless. In short, the AI natives most exposed to this technology have the most intense love/hate feelings about it. It’s not a technological revolution to them; it’s a giant pain. Managers at large U.S. companies are using AI more than ever and increasingly feeling the way their kids and younger colleagues do, according to a new survey from Wharton Human-AI Research and research firm GBK Collective. Among managers and above, 62% reported using AI daily, up from 46% last year. Meanwhile, the share describing themselves as excited fell eight percentage points to 51%. A quarter described themselves as skeptical, and 44% as cautious. The researchers called it the first wave in their four-year study in which usage and excitement moved in opposite directions.…

Excerpt shown under the publisher's RSS terms · 190 words · full text and figures are on the publisher's site

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