Security incident logs: How to create logs that satisfy GDPR and regulators

The most difficult part of a security incident usually occurs after the incident itself is over: when the business has to explain what happened, when it was discovered, what data was involved, who was affected, and why certain decisions were made. For many SMBs, these records don’t exist in a complete form. Details may be scattered throughout chat messages, inboxes, helpdesk tickets, screenshots, and in team members’ memories. Businesses stay afloat during an incident with these patchwork records, but they become an issue when supervisory authorities, an insurer, a customer, or a board member asks for a clear timeline. Businesses of all sizes need a thorough security incident log. It should be a single source of truth to record what happened, how the incident was handled, and what evidence supports the decisions made along the way. The record is valuable even when you don’t need to report an incident. We’ll explain why security incident logs are helpful for your business and how to create your own. Security incident logs create accountability at the moment a business is most likely to…