Presentation: From Retrieval to Reasoning: Building Production-Ready Agentic AI Systems with Knowledge Graphs

Cassie Shum: Today I'll be talking about knowledge graphs and retrieval to reasoning, and some of my experiences, and what I know and what I've been working on for the past few years. Let's go ahead and just start talking about me just so you can get some context about my background and actually why I care about all of this. Today, I actually spend a lot of time building and running agentic systems. I just can't get enough of it. It's like the gambler thing. Every time I hear that ding, I'm like, ok, what's next? What's next? That's actually how I started off 20-plus years ago. I started off, as many of you have, as an engineer, as a coder, and I got really excited about solving problems, creating applications, getting customers to see what you've actually built. Then, as I went through my career at Thoughtworks and a few other places, working with customers as a consultant, I turned into this hand wavy person, talking about microservices and architecture and all of these things. I accidentally, but probably somewhat intentionally, got away from the codebases and started managing all these teams and organizations on how to create…