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This paper introduces "Pluralistic HRI," a framework designed to address the social complexities of deploying social robots within diverse human communities like homes and schools. By integrating concepts such as intercultural competence, civic dialogue, and moral imagination into robot design, it moves beyond standard task success metrics to prioritize ethical inclusion and adaptability across different user groups. The work is significant for researchers focusing on the societal impact and deployment strategies of AI-driven robotics in real-world environments.
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Pluralistic Human-Robot Interaction: Designing for Robot Interaction with Diverse Communities

arXiv2 min read

arXiv:2608.16049v1 Announce Type: cross Abstract: Social robots are being developed for homes, schools, and other environments where they will interact with diverse users. While Human-Robot Interaction (HRI) research often emphasizes natural communication, engagement, personalization, and task success, these goals do not fully address the social complexity of real-world deployment. This paper proposes \emph{Pluralistic HRI}, a framework for designing social robots that treat human diversity as a foundational design concern. The framework brings together pluralism, civic dialogue, perspective-taking, empathy, intercultural competence, cultural humility, and moral imagination to guide inclusive, adaptive, and ethically grounded interaction. We outline how pluralistic HRI can inform design, evaluation, and deployment in diverse human communities.

Abstract:Social robots are being developed for homes, schools, and other environments where they will interact with diverse users. While Human-Robot Interaction (HRI) research often emphasizes natural communication, engagement, personalization, and task success, these goals do not fully address the social complexity of real-world deployment. This paper proposes \emph{Pluralistic HRI}, a framework for designing social robots that treat human diversity as a foundational design concern. The framework brings together pluralism, civic dialogue, perspective-taking, empathy, intercultural competence, cultural humility, and moral imagination to guide inclusive, adaptive, and ethically grounded interaction. We outline how pluralistic HRI can inform design, evaluation, and deployment in diverse human communities.

Human-Computer Interaction (cs.HC); Computers and Society (cs.CY); Robotics (cs.RO)

arXiv:2608.16049 [cs.HC]

(or arXiv:2608.16049v1 [cs.HC] for this version)

https://doi.org/10.48550/arXiv.2608.16049 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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Full text under the publisher's open licence · 203 words

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