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This research introduces Personalized RewardBench, a new evaluation framework designed specifically to test how well reward models capture individual user preferences rather than just general response quality. The study reveals that current state-of-the-art models struggle significantly with personalization tasks, achieving only 75.94% accuracy while maintaining high overall correctness and relevance in the paired responses. By demonstrating strong correlation between benchmark scores and downstream performance metrics like Best-of-N sampling and PPO optimization, this work establishes a critical baseline for advancing pluralistic alignment in large language models.
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Personalized RewardBench: Evaluating Reward Models with Human Aligned Personalization

arXiv3 min read

arXiv:2604.07343v2 Announce Type: replace Abstract: Pluralistic alignment has emerged as a critical frontier in the development of Large Language Models (LLMs), with reward models (RMs) serving as a central mechanism for capturing diverse human values. While benchmarks for general response quality are prevalent, evaluating how well reward models account for individual user preferences remains an open challenge. To bridge this gap, we introduce Personalized RewardBench, a novel benchmark designed to rigorously assess reward models' capacity to model personalized preferences. We construct chosen and rejected response pairs based on strict adherence to (or violation of) user-specific rubrics, ensuring that preference distinctions are uniquely tailored to the individual. In particular, human evaluations confirm that the primary discriminative factor between pairs is strictly personal preference, with both responses maintaining high general quality (e.g., correctness, relevance and helpfulness). Extensive testing reveals that existing state-of-the-art reward models struggle significantly with personalization, peaking at an accuracy of just 75.94%. Crucially, because an effective reward model benchmark should predict a reward model's performance on downstream tasks, we conduct experiments demonstrating that our benchmark exhibits a significantly higher correlation with downstream performance in both Best-of-N (BoN) sampling and Proximal Policy Optimization (PPO) compared to existing baselines. These findings establish Personalized RewardBench as a robust and accurate proxy for evaluating reward models' performance in downstream applications.

Abstract:Pluralistic alignment has emerged as a critical frontier in the development of Large Language Models (LLMs), with reward models (RMs) serving as a central mechanism for capturing diverse human values. While benchmarks for general response quality are prevalent, evaluating how well reward models account for individual user preferences remains an open challenge. To bridge this gap, we introduce Personalized RewardBench, a novel benchmark designed to rigorously assess reward models' capacity to model personalized preferences. We construct chosen and rejected response pairs based on strict adherence to (or violation of) user-specific rubrics, ensuring that preference distinctions are uniquely tailored to the individual. In particular, human evaluations confirm that the primary discriminative factor between pairs is strictly personal preference, with both responses maintaining high general quality (e.g., correctness, relevance and helpfulness). Extensive testing reveals that existing state-of-the-art reward models struggle significantly with personalization, peaking at an accuracy of just 75.94%. Crucially, because an effective reward model benchmark should predict a reward model's performance on downstream tasks, we conduct experiments demonstrating that our benchmark exhibits a significantly higher correlation with downstream performance in both Best-of-N (BoN) sampling and Proximal Policy Optimization (PPO) compared to existing baselines. These findings establish Personalized RewardBench as a robust and accurate proxy for evaluating reward models' performance in downstream applications.

Accepted to COLM 2026. Dataset: this https URL

Computation and Language (cs.CL); Machine Learning (cs.LG)

arXiv:2604.07343 [cs.CL]

(or arXiv:2604.07343v2 [cs.CL] for this version)

https://doi.org/10.48550/arXiv.2604.07343 Focus to learn more arXiv-issued DOI via DataCite

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Full text under the publisher's open licence · 316 words

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