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This article details the launch of Cortex XCOR, an AI-native observability platform that leverages advanced frontier models to achieve autonomous root cause analysis and remediation in cloud environments. The shift from generative chatbots to reasoning-capable agents marks a pivotal transition where AI moves beyond assisting investigations to independently solving complex infrastructure issues at scale.
Observability’s AI Moment

Introducing Cortex XCOR: AI-Driven Observability that Delivers Autonomous Response with AI SRE I’ve been tackling the observability problem for more than a decade, since before it was coined observability. From building internal … The post Observability’s AI Moment appeared first on Palo Alto Networks Blog.
I’ve been tackling the observability problem for more than a decade, since before it was coined observability. From building internal monitoring for EC2 at AWS to building the observability platform for Uber, the holy grail was always to create a solution that would automatically tell you what the issues were and help remediate them, instead of just being a tool that showed you dashboards. But standing in the way were the foundational scale and cost challenges of cloud-native architectures, which is what my co-founder Rob Skillington and I solved by creating Chronosphere. With the ability to effectively manage observability data…
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