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This study investigates how longitudinal human-AI relationships evolve, revealing that perceived memory acts as a relational bridge rather than just a system capability metric. The research identifies distinct behavioral turning points—such as sudden engagement surges or crashes—that can be detected through multimodal analysis to inform future intervention strategies for conversational agents. These findings provide critical insights into the psychological dynamics of sustained AI interaction, moving beyond simple chatbot functionality to address relationship building in human-AI systems.
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Memory-Driven Self-Disclosure and Relational Turning Points: A Longitudinal Multimodal Study of Human-AI Interaction

arXiv3 min read

arXiv:2607.14593v2 Announce Type: replace-cross Abstract: As conversational AI systems are designed for repeated use, a central question is how a series of interactions becomes a relationship. We present a longitudinal multimodal study of a memory-augmented conversational agent (24 participants x 10 sessions), in which participants rated five relational constructs -- familiarity, self-disclosure, perceived memory, conversational quality, and enjoyment -- after each session. Two complementary dynamics emerge. First, conversational quality strongly shapes how enjoyable a session feels in the moment but does not carry forward across sessions, whereas perceived memory is relationally conditioned -- predicted by prior relational state rather than reflecting system capability alone -- and it shapes later enjoyment indirectly, via subsequent self-disclosure. Second, relationships are punctuated by discrete turning points -- crashes and surges -- that are partially traceable in multimodal behavior and open different intervention windows: surges are more behaviorally detectable in the moment, enjoyment surges persist more reliably than enjoyment crashes recover, and some crashes are better forecast from person-specific behavioral drift than detected after they have already occurred. Together, the findings suggest that longitudinal human-AI relationships are built through both slow accumulation and abrupt turning points.

Abstract:As conversational AI systems are designed for repeated use, a central question is how a series of interactions becomes a relationship. We present a longitudinal multimodal study of a memory-augmented conversational agent (24 participants x 10 sessions), in which participants rated five relational constructs -- familiarity, self-disclosure, perceived memory, conversational quality, and enjoyment -- after each session. Two complementary dynamics emerge. First, conversational quality strongly shapes how enjoyable a session feels in the moment but does not carry forward across sessions, whereas perceived memory is relationally conditioned -- predicted by prior relational state rather than reflecting system capability alone -- and it shapes later enjoyment indirectly, via subsequent self-disclosure. Second, relationships are punctuated by discrete turning points -- crashes and surges -- that are partially traceable in multimodal behavior and open different intervention windows: surges are more behaviorally detectable in the moment, enjoyment surges persist more reliably than enjoyment crashes recover, and some crashes are better forecast from person-specific behavioral drift than detected after they have already occurred. Together, the findings suggest that longitudinal human-AI relationships are built through both slow accumulation and abrupt turning points.

15 pages, 3 figures. Accepted to ICMI 2026 (International Conference on Multimodal Interaction), October 5-9, 2026, Napoli, Italy

Human-Computer Interaction (cs.HC); Artificial Intelligence (cs.AI); Computation and Language (cs.CL)

arXiv:2607.14593 [cs.HC]

(or arXiv:2607.14593v2 [cs.HC] for this version)

https://doi.org/10.48550/arXiv.2607.14593 Focus to learn more arXiv-issued DOI via DataCite

https://doi.org/10.1145/3776574.3831135 Focus to learn more DOI(s) linking to related resources

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Full text under the publisher's open licence · 313 words

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