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This research demonstrates how frozen-weight AI agents can effectively learn from deployment feedback by distilling episode outcomes into retrievable natural-language rules. The study shows significant performance gains on complex banking tasks when models utilize an external memory store rather than relying solely on static retrieval-augmented generation. By releasing the harness and protocol, this work offers a practical pathway for organizations to improve agent adaptability without requiring frequent model retraining or violating data sovereignty constraints.
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Learning on the Job: Continual Learning from Deployment Feedback for Frozen-Weights Agents

arXiv3 min read

arXiv:2607.22157v1 Announce Type: new Abstract: AI agents encounter learning opportunities in every episode they run, and discard nearly all of them: the underlying models are frozen at deployment, so an agent that resolves a difficult request today starts from zero when it recurs tomorrow. Yet ordinary operation already produces feedback, in the form of outcome verdicts and after-the-fact corrections. We show that this feedback is a sufficient signal for continual learning when the frozen model is paired with an external memory that distils each episode into retrievable natural-language rules. On the banking domain of $\tau$-bench, against a static-RAG control retrieving over the complete policy corpus, learning from the one-bit outcome verdict lifts single-trial success to 1.6$\times$ the baseline, and learning from corrections to 2.6$\times$, converting 22 of the 84 tasks the baseline never solves. The result spans the deployment spectrum, measured on Mistral Large, an open-weights model that organisations with data sovereignty requirements can self-host, and replicated on a frontier model, Claude Sonnet 5. The accumulated memory also transfers: each model, reading the store built by the other, rises above its own no-memory baseline. The harness, protocol, and data are released.

Abstract:AI agents encounter learning opportunities in every episode they run, and discard nearly all of them: the underlying models are frozen at deployment, so an agent that resolves a difficult request today starts from zero when it recurs tomorrow. Yet ordinary operation already produces feedback, in the form of outcome verdicts and after-the-fact corrections. We show that this feedback is a sufficient signal for continual learning when the frozen model is paired with an external memory that distils each episode into retrievable natural-language rules. On the banking domain of $\tau$-bench, against a static-RAG control retrieving over the complete policy corpus, learning from the one-bit outcome verdict lifts single-trial success to 1.6$\times$ the baseline, and learning from corrections to 2.6$\times$, converting 22 of the 84 tasks the baseline never solves. The result spans the deployment spectrum, measured on Mistral Large, an open-weights model that organisations with data sovereignty requirements can self-host, and replicated on a frontier model, Claude Sonnet 5. The accumulated memory also transfers: each model, reading the store built by the other, rises above its own no-memory baseline. The harness, protocol, and data are released.

Artificial Intelligence (cs.AI)

arXiv:2607.22157 [cs.AI]

(or arXiv:2607.22157v1 [cs.AI] for this version)

https://doi.org/10.48550/arXiv.2607.22157 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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Full text under the publisher's open licence · 280 words

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