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This research addresses a critical gap in reinforcement learning from human feedback by modeling individual preference heterogeneity rather than treating divergent opinions as noise. By introducing individuated utility functions, the proposed framework significantly outperforms universal models on subjective tasks like aesthetic judgment, offering a more faithful representation of diverse human decision-making. This advancement is essential for training reward models that can accurately navigate complex, opinionated domains without collapsing into an average consensus.
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Learning Heterogeneous Preferences

arXiv3 min read

arXiv:2609.17847v1 Announce Type: new Abstract: Learning from human feedback has become a central paradigm for training modern AI systems, where models of human utility are used as reward models in policy learning. Existing methods typically assume a \emph{universal utility} function shared across a population and treat disagreement between annotators as stochastic variation. While suitable for objective tasks, this assumption breaks down in subjective domains where preferences vary systematically across individuals. We study the problem of subjective preference learning, in which observed choices arise from heterogeneous but internally consistent utility functions. Drawing upon rational choice theory, RCT \parencite{tversky1981framing}, we introduce \emph{individuated utility} functions conditioned on both the individual and their decision context, and propose a novel multi-stage architecture for estimating them from multi-modal data. We evaluate our framework on a newly collected dataset of more than $575{,}000$ pairwise aesthetic judgments from $2{,}398$ participants comparing automotive wheel designs. Our experiments show that individuated utility models substantially outperform universal utility models including foundation model baselines. Our results demonstrate that disagreement reflects meaningful preference heterogeneity rather than annotation noise. More broadly, our findings highlight the importance of collecting annotator attributes and learning individuated utility functions, enabling reward models that explicitly account for whose preferences they represent and faithfully capture human decision diversity.

Abstract:Learning from human feedback has become a central paradigm for training modern AI systems, where models of human utility are used as reward models in policy learning. Existing methods typically assume a \emph{universal utility} function shared across a population and treat disagreement between annotators as stochastic variation. While suitable for objective tasks, this assumption breaks down in subjective domains where preferences vary systematically across individuals. We study the problem of subjective preference learning, in which observed choices arise from heterogeneous but internally consistent utility functions. Drawing upon rational choice theory, RCT \parencite{tversky1981framing}, we introduce \emph{individuated utility} functions conditioned on both the individual and their decision context, and propose a novel multi-stage architecture for estimating them from multi-modal data. We evaluate our framework on a newly collected dataset of more than $575{,}000$ pairwise aesthetic judgments from $2{,}398$ participants comparing automotive wheel designs. Our experiments show that individuated utility models substantially outperform universal utility models including foundation model baselines. Our results demonstrate that disagreement reflects meaningful preference heterogeneity rather than annotation noise. More broadly, our findings highlight the importance of collecting annotator attributes and learning individuated utility functions, enabling reward models that explicitly account for whose preferences they represent and faithfully capture human decision diversity.

Artificial Intelligence (cs.AI); Human-Computer Interaction (cs.HC); Machine Learning (cs.LG)

arXiv:2609.17847 [cs.AI]

(or arXiv:2609.17847v1 [cs.AI] for this version)

https://doi.org/10.48550/arXiv.2609.17847 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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Full text under the publisher's open licence · 303 words

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