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Inside the Cybercrime Platform That Turns Helpdesk Calls Into Enterprise Account Takeovers

Cybersecurity NewsJuly 30, 20264 min read

Voice phishing is no longer limited to a convincing phone call and a fake sign-in page. A newly examined criminal platform called Work Panel brings target research, caller management, phishing-site creation, and stolen-credential handling into one web-based operation. The result is a faster route from a helpdesk impersonation call to an enterprise account takeover. The […] The post Inside the Cybercrime Platform That Turns Helpdesk Calls Into Enterprise Account Takeovers appeared first on Cyber Security News.

Voice phishing is no longer limited to a convincing phone call and a fake sign-in page. A newly examined criminal platform called Work Panel brings target research, caller management, phishing-site creation, and stolen-credential handling into one web-based operation. The result is a faster route from a helpdesk impersonation call to an enterprise account takeover. The platform is being used in vishing campaigns aimed at customers of multiple identity providers. It lets operators gather employee details, clone…

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