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IBM cyber response chief: After 26 years in incident response, I’m more concerned about burnout than AI

Machine-speed cyberattacks demand more than better tools. They demand better support for defenders.
I’ve spent two and a half decades responding to cyber incidents or leading teams of people who do. Over that time, I’ve watched the threat landscape evolve from opportunistic attacks and early internet worms to organized cybercrime, ransomware syndicates, and nation-state campaigns. Each major shift brought new technology, new tactics, and new challenges for defenders. But one consistent part of the job is the people. The analysts who spent nights and weekends investigating suspicious activity, the incident responders making high-stakes…
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