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This study investigates how perturbing user prompts influences bias and hallucination rates across various large language models, challenging previous assumptions about model robustness. The findings indicate that specific perturbations can effectively mitigate these issues in certain architectures, with Claude 3 demonstrating superior performance compared to GPT-3.5 in most evaluated datasets. These results offer critical guidance for developers seeking to enhance the reliability of AI assistants in high-stakes decision-making environments through rigorous validation protocols.
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Evaluating the Effects of Prompt Perturbation on Bias and Hallucination in Large Language Models

arXiv2 min read

arXiv:2609.35804v1 Announce Type: new Abstract: Large language models (LLMs) have shown remarkable capabilities in various natural language processing tasks, leading to their widespread deployment as intelligent assistants in decision-making contexts. However, the increasing complexity of these models raises concerns about their reliability, particularly regarding bias and hallucination. In this work, we evaluate the robustness of LLMs to perturbed variations of the original inquiry in decision-making tasks. We show that contrary to previous studies, perturbations can mitigate bias and hallucination in some LLMs over other models. It's found that Claude 3 is more effective for the tasks represented in most datasets, whereas models like GPT3.5 exhibit varying levels of adequacy, performing comparably in some cases but falling significantly behind in others. These insights are crucial for understanding the practical implications of deploying LLM-based assistants as effective decision-support tools in real-world applications, emphasising the need for rigorous testing and validation to ensure reliability and effectiveness. This study contributes to the growing body of research on LLM evaluation and provides insights for developing more robust and trustworthy AI assistants in critical decision-making contexts.

Abstract:Large language models (LLMs) have shown remarkable capabilities in various natural language processing tasks, leading to their widespread deployment as intelligent assistants in decision-making contexts. However, the increasing complexity of these models raises concerns about their reliability, particularly regarding bias and hallucination. In this work, we evaluate the robustness of LLMs to perturbed variations of the original inquiry in decision-making tasks. We show that contrary to previous studies, perturbations can mitigate bias and hallucination in some LLMs over other models. It's found that Claude 3 is more effective for the tasks represented in most datasets, whereas models like GPT3.5 exhibit varying levels of adequacy, performing comparably in some cases but falling significantly behind in others. These insights are crucial for understanding the practical implications of deploying LLM-based assistants as effective decision-support tools in real-world applications, emphasising the need for rigorous testing and validation to ensure reliability and effectiveness. This study contributes to the growing body of research on LLM evaluation and provides insights for developing more robust and trustworthy AI assistants in critical decision-making contexts.

14 pages. Published in ICONIP 2024 (Neural Information Processing), LNCS 15290, Springer Nature, 2025

Computation and Language (cs.CL); Artificial Intelligence (cs.AI); Human-Computer Interaction (cs.HC)

arXiv:2609.35804 [cs.CL]

(or arXiv:2609.35804v1 [cs.CL] for this version)

https://doi.org/10.48550/arXiv.2609.35804 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

Neural Information Processing (ICONIP 2024), Lecture Notes in Computer Science (LNCS), vol. 15290, pp. 361-374, Springer, 2025

https://doi.org/10.1007/978-981-96-6588-4_25 Focus to learn more DOI(s) linking to related resources

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Full text under the publisher's open licence · 317 words

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