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Automation Anywhere's acquisition of Boost.ai signals a strategic pivot toward enterprise-scale voice AI, aiming to integrate conversational agents directly into regulated back-office workflows. This move expands the firm's agentic automation capabilities beyond simple task execution to include autonomous listening and decision-making across complex industries like finance and insurance. The deal underscores the industry shift from generic chatbots to secure, compliant voice interfaces that can handle sensitive operations at scale.

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Automation Anywhere acquires Boost.ai to expand customer-facing voice AI

SiliconANGLEOctober 8, 20264 min read

Automation Anywhere Inc., an enterprise agentic automation and orchestration firm, announced Wednesday an agreement to acquire Boost.ai Inc., a conversational voice artificial intelligence company, from Nordic Capital. The firm seeks to build the “autonomous enterprise,” an operating model where businesses operate up to 80% autonomously or with AI assistance. Boost.ai’s technology will extend that vision […] The post Automation Anywhere acquires Boost.ai to expand customer-facing voice AI appeared first on SiliconANGLE.

Automation Anywhere acquires Boost.ai to expand customer-facing voice AI Automation Anywhere Inc., an enterprise agentic automation and orchestration firm, announced Wednesday an agreement to acquire Boost.ai Inc., a conversational voice artificial intelligence company, from Nordic Capital. The firm seeks to build the “autonomous enterprise,” an operating model where businesses operate up to 80% autonomously or with AI assistance. Boost.ai’s technology will extend that vision into customer experience, allowing AI to…

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