Off-topic for aiqbench

This story was gathered from a source we follow but falls outside AI and quantum coverage, so there is no aiqbench take for it.

AI Customer Service Bots Can Be Tricked Into Stealing Security Codes and Acting as Victims

Cybersecurity NewsSeptember 8, 20264 min read

AI-powered customer service bots are being given more responsibility inside businesses, including access to customer profiles, billing data, support inboxes, account changes, and refund tools. The research showed that attackers may not need traditional vulnerability scanners or direct application exploitation. Instead, they can manipulate the data and messages an AI agent receives, causing it to […] The post AI Customer Service Bots Can Be Tricked Into Stealing Security Codes and Acting as Victims appeared first on Cyber Security News.

AI-powered customer service bots are being given more responsibility inside businesses, including access to customer profiles, billing data, support inboxes, account changes, and refund tools. The research showed that attackers may not need traditional vulnerability scanners or direct application exploitation. Instead, they can manipulate the data and messages an AI agent receives, causing it to reveal sensitive information or perform actions as a legitimate customer. One major risk…

Excerpt shown under the publisher's RSS terms · 68 words · full text and figures are on the publisher's site

Read at Cybersecurity News ↗Ask about this article