AI Agents Don’t Live with Disabilities. People Do

Teams everywhere are racing to deploy AI agents, and a common assumption comes along for the ride: that these agents are smart enough to handle accessibility right out of the box. They’re not, and the reason is clear: AI agents don’t live with a disability. People do. When we assume an agent already knows what a person using a screen reader, a switch device, or voice control actually needs from an interface, we create what we call the accessibility gap. A better model won’t solve the issue, but intentional design will. AI agents are…