problem-management
De la autor
Manage ServiceNow problems — create from linked incidents, proactive pattern detection, RCA with 5-Whys, known_error workarounds (KEDB), KEDB search by CI/category/keywords, and permanent-fix linkage to changes.
Instalare
npx skills add serac-labs/serac --skill problem-management -a claude-code
Se instalează în .claude/skills/problem-management/ · Fiecare comandă descarcă skill-ul direct de pe GitHub cu utilitarul open source skills.
Identic octet cu octet cu commit-ul scanat, cu licența depozitului și un fișier SOURCE.txt.
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Verificări de siguranță pe SKILL.md
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De ce 83
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Skill-uri similare
Cele mai apropiate de acesta prin ce fac și când sunt folosite.
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- incident-managementcbrock84/headcountRuns an operational incident from detection to closed action — declaring it and naming a commander, separating the people restoring service from the people communicating, keeping a timeline as it happens, deciding when it is over, and running a review that produces a small number of changes someone actually completes. Use this to set up an incident process, run one, work out why the same failure keeps recurring, or fix a review practice that generates findings nobody closes.Inginerie★ 2.1K
- cmdb-patternsserac-labs/seracCreate ServiceNow CIs and cmdb_rel_ci relationships, walk upstream/downstream impact, detect orphan/stale CIs, and align discovered CIs with the proper sys_class_name hierarchy.Altele★ 78
- vendor-managementserac-labs/seracManage ServiceNow vendors and contracts — core_company vendor records, ast_contract with renewal alerts, ast_contract_sla performance tracking, vendor_risk_assessment scoring, and vendor scorecards.Altele★ 78
- knowledge-managementserac-labs/seracBuild ServiceNow Knowledge Management — kb_knowledge articles, draft/review/published workflow, kb_category placement, full-text search with snippets, article templates, and kb_feedback rating rollup.Redactare★ 78
- predictive-intelligenceserac-labs/seracUse ServiceNow Predictive Intelligence — sn_ml.ClassificationPredictor for auto-categorization, SimilarityPredictor for related records, ClusteringPredictor, model training/retraining, and prediction-feedback accuracy tracking.Altele★ 78
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