self-service-and-knowledge
De la autor
Builds the help center, in-product guidance, and knowledge base that let customers resolve problems without contacting anyone — content, findability, maintenance, and deflection measurement. Use this to build or fix a help center, reduce support volume, write documentation for customers, improve findability, or decide what deserves a help article versus a product fix.
Instalare
npx skills add cbrock84/headcount --skill self-service-and-knowledge -a claude-code
Se instalează în .claude/skills/self-service-and-knowledge/ · Fiecare comandă descarcă skill-ul direct de pe GitHub cu utilitarul open source skills.
Identic octet cu octet cu commit-ul scanat, cu licența depozitului și un fișier SOURCE.txt.
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Verificări de siguranță pe SKILL.md
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De ce 89
aiqbench calculează scorul de încredere din semnale publice. Nu este un audit de securitate, așa că citește un skill înainte să-l instalezi.
Skill-uri similare
Cele mai apropiate de acesta prin ce fac și când sunt folosite.
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- research-with-sourcesinkeep/open-knowledgeInvestigate a topic against preserved sources and write a draft-status research article under `research/` in a Knowledge Base project (the `knowledge-base` starter pack). Read when asked to research a topic, compare options, synthesize sources, gather evidence, or extend an existing research doc. Carries the full procedure: scan existing coverage, agree a research rubric, capture every source verbatim before analyzing, write the article incrementally so a crash never loses work, cite every claim, and link it back into the graph. Does not promote findings to canonical knowledge — that is the sibling `consolidate-notes` skill, after a decision lands.Știință★ 4.6K
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- customer-researchanthropics/knowledge-work-pluginsMulti-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up, investigating whether a bug has been reported before, checking what was previously told to a specific account, or gathering background before drafting a response.OficialȘtiință★ 31K
Note și recenzii
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