Freshdesk Ticketing
De la autor
Freshdesk ticket operations: list, get, search, create, update, reply, notes, and conversation threads. Covers status/priority/source integer encodings, core requester / assignment / SLA fields, the search query language, and the MSP creation, triage, and escalation workflows through the Freshdesk REST API v2.
Instalare
npx skills add WYRE-AI/msp-claude-plugins --skill 'Freshdesk Ticketing' -a claude-code
Se instalează în .claude/skills/Freshdesk-Ticketing/ · Fiecare comandă descarcă skill-ul direct de pe GitHub cu utilitarul open source skills.
Identic octet cu octet cu commit-ul scanat, cu licența depozitului și un fișier SOURCE.txt.
Vrei ca agentul să-ți propună skill-uri în timp ce scrii? Vezi cum folosești skill-urile din IDE.
Verificări de siguranță pe SKILL.md
Niciun avertisment.
De ce 82
aiqbench calculează scorul de încredere din semnale publice. Nu este un audit de securitate, așa că citește un skill înainte să-l instalezi.
Skill-uri similare
Cele mai apropiate de acesta prin ce fac și când sunt folosite.
- Freshdesk Knowledge BaseWYRE-AI/msp-claude-pluginsFreshdesk Solutions knowledge base: the three-level categories -> folders -> articles hierarchy, article fields and draft/published status, finding an article by walking that tree (there is no KB search tool), and the MSP workflow of suggesting relevant KB articles to deflect or resolve a ticket, through the Freshdesk REST API v2.Redactare★ 51
- Freshdesk API PatternsWYRE-AI/msp-claude-pluginsFreshdesk MCP tool surface and REST API v2 fundamentals: header-based authentication via `X-Freshdesk-Domain` and `X-Freshdesk-Api-Key` (which the MCP server translates into upstream HTTP Basic `apikey:X` auth), the `/api/v2` base URL, `page`/`per_page` pagination and the `link` header, per-minute rate limits, the search query language and its 300-result cap, and the status/priority/source integer encodings.Inginerie★ 51
- SuperOps TicketsWYRE-AI/msp-claude-pluginsSuperOps.ai service desk ticketing: ticket fields, status and priority enums, client/site/requester/assignee associations, notes, time entries, and the GraphQL mutations and queries behind them. Includes triage and escalation workflows, input validation rules, and common ticket API errors.Inginerie★ 51
- Zendeskjdrhyne/agent-skillsManage Zendesk tickets, users, and support workflows through the Zendesk API. Use when searching tickets, updating support state, checking users, or exporting queue data.Inginerie★ 240
- support-ticket-triagecomposio-community/awesome-codex-skillsTriage customer support tickets/emails/chats into categories, priority, and next action; draft responses and create reproducible steps; use for Zendesk/Intercom/Help Scout exports or pasted threads.Altele★ 17.1K
- jira-integrationmturac/everything-openai-codexUse this skill when retrieving Jira tickets, analyzing requirements, updating ticket status, adding comments, or transitioning issues. Provides Jira API patterns via MCP or direct REST calls.Planificare★ 84
Note și recenzii
—
nicio recenzie
Ai încercat acest skill? Notează-l ca să-i ajuți pe alții. Autentifică-te
Discuție
Intră în discuție. Autentifică-te