Autotask Tickets
De la autor
Autotask ticket lifecycle: status/priority codes and transition rules, the ticket field schema, SLA calculation and clock behavior, escalation rules, ticket metrics, and the MCP tool surface (create, update, search, history, notes) for MSP service desk operations.
Instalare
npx skills add WYRE-AI/msp-claude-plugins --skill 'Autotask Tickets' -a claude-code
Se instalează în .claude/skills/Autotask-Tickets/ · Fiecare comandă descarcă skill-ul direct de pe GitHub cu utilitarul open source skills.
Identic octet cu octet cu commit-ul scanat, cu licența depozitului și un fișier SOURCE.txt.
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Verificări de siguranță pe SKILL.md
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De ce 82
aiqbench calculează scorul de încredere din semnale publice. Nu este un audit de securitate, așa că citește un skill înainte să-l instalezi.
Skill-uri similare
Cele mai apropiate de acesta prin ce fac și când sunt folosite.
- Autotask Time EntriesWYRE-AI/msp-claude-pluginsAutotask time entry structure: approval status codes and workflow, the time entry field schema, the billing rate hierarchy, budget and contract-limit validation, utilization analytics, and the MSP business rules for rounding and minimum billing increments.Date★ 50
- Autotask PicklistsWYRE-AI/msp-claude-pluginsAutotask picklist and reference-data lookups — queues, ticket statuses, ticket priorities, and project phases — the instance-specific configured values required before creating or filtering tickets and other entities.Planificare★ 50
- Autotask ExpensesWYRE-AI/msp-claude-pluginsAutotask expense report and expense item structure - the report/item parent-child relationship, approval status workflow, expense categories, payment types, and the billable vs reimbursable distinction for MSP operational expenses.Productivitate★ 50
- Autotask Service CallsWYRE-AI/msp-claude-pluginsAutotask Service Call data model - the ServiceCall / ServiceCallTicket / ServiceCallTicketResource three-layer structure - covering fields, status codes, and how tickets and technicians (resources) are linked to scheduled work.Altele★ 50
- Autotask ProjectsWYRE-AI/msp-claude-pluginsAutotask project structure - projects, phases, tasks, and milestones - including project and task fields, status values, resource assignment, and how project work links to contract billing for MSP project managers.Juridic★ 50
- PagerDuty IncidentsWYRE-AI/msp-claude-pluginsPagerDuty incident lifecycle (triggered/acknowledged/resolved), urgency vs. priority, alerts-to-incident grouping, the 14 incident MCP tools, incident fields, notes, log entries, past-incident similarity search, merge and snooze semantics, and cross-vendor PSA ticket correlation for MSPs.Productivitate★ 50
Note și recenzii
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