sla-management
De la autor
Configure ServiceNow SLAs — contract_sla definitions with start/stop/pause/cancel conditions, task_sla status checks, breach escalation, business-hours schedules, and compliance-rate aggregation.
Instalare
npx skills add serac-labs/serac --skill sla-management -a claude-code
Se instalează în .claude/skills/sla-management/ · Fiecare comandă descarcă skill-ul direct de pe GitHub cu utilitarul open source skills.
Identic octet cu octet cu commit-ul scanat, cu licența depozitului și un fișier SOURCE.txt.
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Verificări de siguranță pe SKILL.md
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De ce 83
aiqbench calculează scorul de încredere din semnale publice. Nu este un audit de securitate, așa că citește un skill înainte să-l instalezi.
Skill-uri similare
Cele mai apropiate de acesta prin ce fac și când sunt folosite.
- brace-slatonone-ai/tononeDesign SLA framework -- response time targets, resolution time targets, tier definitions, and breach escalation process. Use when asked to "define our SLAs", "what response times should we commit to", "build a support tier structure", or "set up SLA monitoring".Design★ 76
- SLA & SLO TestingPramodDutta/qaskillsTesting Service Level Agreements and Objectives including availability targets, latency percentiles, error budgets, and automated SLO compliance reporting.Testare★ 240
- service-level-managementcbrock84/headcountDefines and manages service levels — setting targets that reflect what customers need, measuring honestly, and handling breaches. Use this to write or negotiate an SLA, decide what to measure and at what threshold, respond to a missed service level, or work out why a service that meets its targets still has unhappy customers.Redactare★ 2.1K
- slo-implementationwshobson/agentsDefine and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) with error budgets and alerting. Use when establishing reliability targets, implementing SRE practices, or measuring service performance.Altele★ 41.7K
- vendor-managementserac-labs/seracManage ServiceNow vendors and contracts — core_company vendor records, ast_contract with renewal alerts, ast_contract_sla performance tracking, vendor_risk_assessment scoring, and vendor scorecards.Altele★ 78
- contract-reviewlawve-ai/awesome-legal-skillsReview legal contracts, NDAs, employment agreements, SaaS terms, and M&A documents. Identifies unfavorable terms, suggests redlines, and compares to market standards. Use for contract analysis, due diligence, or negotiation prep.Juridic★ 897
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