customer-journey-map
De la autor
Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.
Instalare
npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a claude-code
Se instalează în .claude/skills/customer-journey-map/ · Fiecare comandă descarcă skill-ul direct de pe GitHub cu utilitarul open source skills.
Fără descărcare: licența acestui skill (Personalizată sau neclară) nu ne permite să-i redistribuim fișierele. Comenzile de instalare le iau direct de pe GitHub.
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De ce 86
aiqbench calculează scorul de încredere din semnale publice. Nu este un audit de securitate, așa că citește un skill înainte să-l instalezi.
Skill-uri similare
Cele mai apropiate de acesta prin ce fac și când sunt folosite.
- journey-mappingrampstackco/claude-skillsBuild customer journey maps and service blueprints that visualize the end-to-end user experience including touchpoints, emotions, friction, and underlying systems. Use this skill whenever the user wants to map a customer journey, build a service blueprint, identify friction across an experience, align teams on the user experience, or visualize touchpoints and pain points. Triggers on customer journey, journey map, service blueprint, user journey, experience map, touchpoint analysis, friction map, journey audit, end-to-end experience, customer experience map. Also triggers when the team has departmental views of users but no shared map of what the experience actually feels like.Altele★ 989
- customer-journey-mapping-workshopdeanpeters/Product-Manager-SkillsRun a customer journey mapping workshop with adaptive questions and outputs. Use when you need to map stages, actions, emotions, pain points, and opportunities for a persona and scenario.Altele★ 7.6K
- user-story-mappingdeanpeters/Product-Manager-SkillsCreate a user story map that lays out activities, steps, tasks, and release slices. Use when planning a workflow, backlog, or MVP around the user journey.Planificare★ 7.6K
- journey-mapcoco-research/cocoLoads full context for a React Flow (@xyflow/react) user journey mapping project. Use when working on, extending, debugging, or building features for the journey map tool. Triggers on: "journey map project", "open journey map", "work on journey map", "build user journey", "react flow journey project", "journey-map app", or any request to add features like swimlanes, emotion curves, persona nodes, touchpoints, or pain point markers.Inginerie★ 961
- user-story-mapping-workshopdeanpeters/Product-Manager-SkillsRun a user story mapping workshop with adaptive questions and a structured map output. Use when you need backbone activities, tasks, and release slices for a workflow.Productivitate★ 7.6K
- customer-researchanthropics/knowledge-work-pluginsMulti-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up, investigating whether a bug has been reported before, checking what was previously told to a specific account, or gathering background before drafting a response.OficialȘtiință★ 31.9K
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