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This paper introduces PHP-AIO, a formal decision protocol designed to identify systemic risks—such as tacit knowledge erosion and resilience loss—that standard ROI models overlook in automation strategies. By quantifying these unpriced factors with an "automation-debt" metric, the framework mandates human-in-the-loop oversight specifically for roles where long-term organizational health is at risk rather than just immediate cost savings.
When Not to Automate: A Formal Protocol for Human Preservation in AI-Optimized Organizations
arXiv:2607.15944v1 Announce Type: cross Abstract: Standard automation ROI misses four categories of systemic risk -- tacit knowledge erosion, resilience reduction, regulatory exposure, and socio-institutional capital degradation -- that affect long-term organizational performance. PHP-AIO (Protocol for Human Preservation in AI-Optimized Organizations) is a five-gate sequential decision protocol with a final composite check that quantifies these unpriced systemic risks at the role level and produces auditable automation decisions. A closed-form automation-debt measure ($\rho(P)$) formalises how role-level decisions accumulate across multi-step processes; its warning is neutralised only by a regulator-mandated human-in-the-loop anchor. Applied to stylised profiles of representative internal roles, PHP-AIO produces distinct outcomes -- automate, augment, hybrid, and preserve -- for candidates that standard cost-benefit analysis would uniformly automate. Threshold sensitivity analysis confirms the gate decisions are robust to upward perturbations of at least 14% in three of four representative cases. Keywords: AI governance, automation decision, human oversight, tacit knowledge, organizational resilience, financial services
Abstract:Standard automation ROI misses four categories of systemic risk -- tacit knowledge erosion, resilience reduction, regulatory exposure, and socio-institutional capital degradation -- that affect long-term organizational performance. PHP-AIO (Protocol for Human Preservation in AI-Optimized Organizations) is a five-gate sequential decision protocol with a final composite check that quantifies these unpriced systemic risks at the role level and produces auditable automation decisions. A closed-form automation-debt measure ($\rho(P)$) formalises how role-level decisions accumulate across multi-step processes; its warning is neutralised only by a regulator-mandated human-in-the-loop anchor. Applied to stylised profiles of representative internal roles, PHP-AIO produces distinct outcomes -- automate, augment, hybrid, and preserve -- for candidates that standard cost-benefit analysis would uniformly automate. Threshold sensitivity analysis confirms the gate decisions are robust to upward perturbations of at least 14% in three of four representative cases. Keywords: AI governance, automation decision, human oversight, tacit knowledge, organizational resilience, financial services
Multiagent Systems (cs.MA); Artificial Intelligence (cs.AI); Computers and Society (cs.CY); Human-Computer Interaction (cs.HC)
arXiv:2607.15944 [cs.MA]
(or arXiv:2607.15944v1 [cs.MA] for this version)
https://doi.org/10.48550/arXiv.2607.15944 Focus to learn more arXiv-issued DOI via DataCite (pending registration)
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