Understanding Role Switching in Human-AI Collaboration through Multimodal Behavioral Signals

Abstract:Human-AI collaboration often requires dividing complex tasks into complementary subtasks. As a task unfolds, users may want to shift which subtasks they perform and which their AI partner performs, in response to evolving task demands and perceptions of the AI's capabilities. In this work, we investigate whether behavioral signals can reveal such changes during a sequential decision-making task. We conducted a study using hand-and-brain chess, where, on each turn, participants chose either to select the piece type (brain) while their AI partner chose the move (hand), or to choose the move after the AI selected the piece type. Across 21 chess players, this yielded more than 1,100 decisions to retain their role from the previous turn or switch to the other role. Players generally retained their current roles across turns. When participants did switch, they exhibited more exploratory gaze patterns and role switches were associated with lower subsequent move quality. Using these behavioral and task-specific signals, we trained a classifier to distinguish switch from stay decisions, achieving a PR-AUC of 0.56 (compared to a random baseline of 0.39). Feature-set ablations showed that gaze and task-specific features contributed most to model performance. Role switching was not a simple choice between controlling and delegating the task as both roles required participants to perform one subtask and delegate the other. However, interviews showed that many participants perceived selecting the piece type as giving them greater control. Perceived AI ability, relative subtask difficulty, and desired influence over the direction of play shaped these role preferences. These findings suggest that behavioral cues could help intelligent systems recognize when users want to reallocate complementary responsibilities during collaboration.

Human-Computer Interaction (cs.HC); Artificial Intelligence (cs.AI)

arXiv:2509.20666 [cs.HC]

(or arXiv:2509.20666v2 [cs.HC] for this version)

https://doi.org/10.48550/arXiv.2509.20666 Focus to learn more arXiv-issued DOI via DataCite

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