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The article focuses on OpenAI's strategic shift toward deploying AI agents for white-collar workers via ChatGPT Work, addressing product design, user adoption, and enterprise value propositions. This discussion centers directly on the development, deployment, and market strategy of a specific AI product suite rather than incidental tech news.
‘The world seems to be ready’: An interview with OpenAI head of product Thibault Sottiaux
TechCrunch talks agents, UX, and reporting to Greg Brockman with OpenAI's head of product.
Users of OpenAI’s software engineering tool Codex might know Thibault Sottiaux as the guy who resets their token limits whenever the product hits a growth milestone. Now, OpenAI is trying to bring that dopamine hit to the rest of us with ChatGPT Work, a platform for white collar workers to leverage AI agents. I spoke to Sottiaux for our feature on the product and its challenges, but we wanted to share more of that conversation with our readers. Here’s a lightly edited and condensed version of our interview about winning over skeptics, discovery as a product design philosophy, and the cost of intelligence. TechCrunch: I know you’re a member of the technical staff. Is it right to say that you’re the product lead for Codex and Work? Sottiaux:…
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