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This research identifies a critical failure mode in persistent-memory agents where larger models paradoxically exhibit higher over-trust of stale facts when they appear current, rather than simply confusing memory with reality. The study demonstrates that mitigation strategies are highly capability-dependent, requiring specific metadata exposures for advanced models while smaller checkpoints need conflict resolution before accuracy can be restored. These findings highlight the nuanced risks of scaling agent capabilities without addressing the underlying trust mechanisms in long-term memory systems.
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The Memory Trust Gap: Capability-Dependent Failures in Persistent-Memory Agents

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arXiv:2609.01852v1 Announce Type: cross Abstract: Persistent memory supports personalized agents, but a stale stored fact can override current authoritative evidence without warning. We study when this harm begins as model capability changes. We evaluate a frozen, closed-set, action-scored benchmark with 2 suites that represent 2 different meanings of "no memory" (a Benefit suite, unsolvable without the stored fact, and a Safety suite, in which an authoritative tool always holds the correct value), on a same-family model-size series (Qwen3 0.6/1.7/4/8B). The Memory Trust Gap reflects over-trust rather than confusion. In the Benefit suite, models answer with the stale value 0.92-1.00 of the time at every scale. In the Safety suite, harm below the no-memory baseline under the trap conditions ($\Delta_{\mathrm{mem}}$) is capability-gated, with the larger models collapsing most once a stale note is made to look current. In a $2\times2\times2\times2$ factorial, which feature triggers over-trust depends on both the feature and model scale. Removing a label amplifies over-trust at every size, and a recency feature (stale dated newer) fools the larger models harder. Source authority is weak and scale-flat, and position changes from positive to negative across the Qwen3 model-size series. We confirm these scale interactions with direct cross-size contrast tests rather than overlapping per-model intervals. Mitigation is likewise capability-dependent: exposing metadata improves accuracy for the capable models, but only pre-resolving the conflict restores accuracy for the 2 smaller checkpoints. The same pattern appears on the capable models in an independent Llama-Instruct model-size series and on 2 external datasets (RGB, MisBench). A framing control finds no consistent advantage for the memory label: at the 3 smaller scales, models trust a stale document more than a stale memory; at 8B, the difference is not significant.

Abstract:Persistent memory supports personalized agents, but a stale stored fact can override current authoritative evidence without warning. We study when this harm begins as model capability changes. We evaluate a frozen, closed-set, action-scored benchmark with 2 suites that represent 2 different meanings of "no memory" (a Benefit suite, unsolvable without the stored fact, and a Safety suite, in which an authoritative tool always holds the correct value), on a same-family model-size series (Qwen3 0.6/1.7/4/8B). The Memory Trust Gap reflects over-trust rather than confusion. In the Benefit suite, models answer with the stale value 0.92-1.00 of the time at every scale. In the Safety suite, harm below the no-memory baseline under the trap conditions ($\Delta_{\mathrm{mem}}$) is capability-gated, with the larger models collapsing most once a stale note is made to look current. In a $2\times2\times2\times2$ factorial, which feature triggers over-trust depends on both the feature and model scale. Removing a label amplifies over-trust at every size, and a recency feature (stale dated newer) fools the larger models harder. Source authority is weak and scale-flat, and position changes from positive to negative across the Qwen3 model-size series. We confirm these scale interactions with direct cross-size contrast tests rather than overlapping per-model intervals. Mitigation is likewise capability-dependent: exposing metadata improves accuracy for the capable models, but only pre-resolving the conflict restores accuracy for the 2 smaller checkpoints. The same pattern appears on the capable models in an independent Llama-Instruct model-size series and on 2 external datasets (RGB, MisBench). A framing control finds no consistent advantage for the memory label: at the 3 smaller scales, models trust a stale document more than a stale memory; at 8B, the difference is not significant.

Preprint. Under review at a NeurIPS 2026 workshop. 14 pages, 7 figures, 11 tables

Artificial Intelligence (cs.AI); Computation and Language (cs.CL)

arXiv:2609.01852 [cs.AI]

(or arXiv:2609.01852v1 [cs.AI] for this version)

https://doi.org/10.48550/arXiv.2609.01852 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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