The knowledge layer for enterprise AI: Operating structure

Business units, teams, roles, reporting lines. The structure behind the work, built as a graph you can load, query, and explore. New to the enterprise knowledge layer? Jesús Barrasa has written the manifesto. This is the first chapter of the knowledge layer for the enterprise: a series that builds a complete knowledge layer end to end, one layer per chapter, with the design thinking, the data, the model, and the code. This chapter builds the foundation: the operating structure. Who is accountable for SMB lending? The question sounded harmless. Rosa Delgado, AcmeBank’s head of Risk & Compliance, was conducting a lending review and asked who was accountable for SMB lending. Three answers came back within a minute. Callum Ashworth, who runs SMB Banking, said it sits with him. Someone from Operations said it had been Eleanor’s until January, but then she left. A third voice suggested it was really Credit Risk’s call anyway. Three answers. All plausible. None of them were usable for a review that required a single name to register ownership of the risk. Someone opened the org chart to settle it. It was a slide deck, last edited before the operating model refresh. Eleanor was still on…