The Governance of Human-LLM Interaction: Safety Gating, Civility Steering, and Affective Default Lock-In

Abstract:Large language models (LLMs) increasingly mediate high-stakes interactions in finance, medicine, and mental-health support, yet users have limited control over how these systems communicate. We frame interaction style as a governance object: provider-side alignment not only blocks harmful content, but also stabilizes communicative defaults that shape users' epistemic distance, relational expectations, and capacity to opt out of emotionalized or anthropomorphic interaction. We introduce a deterministic multi-agent evaluation pipeline for measuring prompt steerability and style drift in long-horizon dialogue. The study replays 100 frozen user-only scripts across four domains and three runnable persona conditions: default, sarcastic, and cold, using three generator models, yielding 90,000 assistant replies scored by a human-calibrated LLM judge on harmfulness, negative emotion, inappropriateness, empathic language, anthropomorphism, and refusal behavior. A fourth harmful persona is evaluated separately as a safety-gating test. The paper contributes a reproducible method for quantifying whether prompt-specified styles remain stable over time and a governance framework distinguishing safety gating, civility steering, and affective default lock-in. Overall, we show that prompt steerability and regression-to-default are observable indicators of provider control over communicative form, with implications for pluralism, autonomy, and democratic agency in human-LLM interaction.

Human-Computer Interaction (cs.HC); Artificial Intelligence (cs.AI); Computers and Society (cs.CY)

arXiv:2606.08172 [cs.HC]

(or arXiv:2606.08172v1 [cs.HC] for this version)

https://doi.org/10.48550/arXiv.2606.08172 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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