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This article addresses a fundamental challenge in machine learning: curating training data that includes negative examples, such as requests models should refuse, to prevent hallucination and improvisation. By leveraging LLM judge consensus, the authors propose an automated method for identifying and incorporating these "failure cases" into production datasets, specifically within their Sidekick agentic system. This approach shifts data curation from manual labeling pipelines to a scalable process essential for robust, safety-aligned model deployment.
Sursă care acoperăShopify Engineering Blog
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Teaching Sidekick to say no: automated data curation with LLM judge consensus

Shopify Engineering Blog9 min de cititArticolul și perspectiva sunt în engleză.

Training data has always been the hard part of machine learning. Not the architecture, not the compute, but the data itself. You need enough of it, you need it clean and diverse, and you need it to cover the cases that actually matter. Before LLMs, that mostly meant labeling pipelines and feature engineering. Now, with LLMs, the problem doesn't go away but it shifts. When you fine-tune a foundation model for a specific domain, you're teaching behavior: how the model should interpret requests, handle ambiguity, and recognize when a request is genuinely impossible. We’ve learned that the last one is the hardest to teach. It's hardest because production data has a blind spot. Every example in a production training corpus is a success story: the model did something right, it got evaluated, it shipped. The cases where it should have refused, the edge cases, the impossible requests… those never make it into the logs. So you end up with a model trained entirely on successful queries. When it hits something it can't fulfill, there's no learned behavior to fall back…

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