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This survey highlights a critical tension in the current AI landscape: while users are willing to share sensitive personal data with chatbots due to convenience and lack of judgment, trust in these companies' ability to protect that information remains critically low. The findings underscore that privacy cannot be an afterthought for developers aiming to scale adoption, as a significant portion of users explicitly demand guarantees against model training on their conversations before they will engage more deeply.
Surse care acoperăProton Blog, Fortune, LessWrong
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Survey: People don’t trust AI, but they tell it everything

Proton Blog6 min de cititArticolul și perspectiva sunt în engleză.

New research finds that most AI chatbot users have shared something sensitive, but few trust the companies behind them.

Money worries at 2 a.m.. A medical symptom too embarrassing to see a doctor about. The best way to ask someone on a date. People discuss their most private thoughts with AI chatbots. But their revelations to the apps doesn’t mean they trust the Big Tech companies behind them, according to new research from Proton. Roughly two-thirds of AI chatbot users have discussed at least one sensitive topic. But at the same time, fewer than one in five say they have a high level of trust in AI companies to protect their private information. “AI is learning far more about us than a search engine ever could. Search knows what you looked for. AI gets the hesitation, the follow-up questions, and the personal context between the lines,”…

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