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Rutgers data highlights a sharp divergence between high adoption rates and public reluctance to cede autonomous decision-making power in critical domains like healthcare and hiring. This suggests that while AI utility drives integration, societal acceptance hinges on maintaining human oversight for high-stakes outcomes. The finding underscores a key tension for developers and policymakers: maximizing efficiency without eroding trust in algorithmic governance.
Rutgers finds most Americans now use AI daily, but distrust its control
Rutgers researchers discovered 72% of U.S. adults now use AI, a surge from 50% last November, yet most prefer human oversight in critical decisions.
Rutgers researchers found that 72% of U.S. adults now report using at least one major AI tool, a substantial increase from 50% in November 2024. Despite this surging adoption, Americans maintain reservations about relinquishing critical decisions to artificial intelligence; fewer than one in ten would trust AI to make final, unsupervised choices regarding areas like hiring or medical priority. “We adopt AI because it is useful, convenient, or expected of us,” says Katherine Ognyanova, a professor at the Rutgers School of Communication and Information and coauthor of the report. “At the same time, people are concerned…
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