Process Constitutions and Process Stewards: Towards the Next Generation of BPM for Agentic Organizations

Abstract:Business Process Management (BPM) was built on a foundational assumption that organizations are populated primarily by human actors whose work can be made visible, governable, and improvable through process models. That assumption is depreciating. AI agent ecosystems increasingly execute, coordinate, and adapt organizational work with limited human direction, challenging not only BPM's methods but its core conception of what a process is. We argue that BPM faces a constitutive shift from modeling human work to governing autonomous agents, for which we propose two new concepts: the \emph{Process Constitution}, a machine-interpretable, value-laden framework that defines the space of admissible agent behavior, and the \emph{Process Steward}, a governance agent that interprets and enforces it. The central value proposition of this new generation of BPM is not efficiency but \emph{organizational legibility}: the capacity to keep agentic organizations accountable, contestable, and humanly understandable. We outline what this means and sketch the research agenda it opens.

Artificial Intelligence (cs.AI)

arXiv:2610.05942 [cs.AI]

(or arXiv:2610.05942v1 [cs.AI] for this version)

https://doi.org/10.48550/arXiv.2610.05942 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

arXivLabs is a framework that allows collaborators to develop and share new arXiv features directly on our website.

Both individuals and organizations that work with arXivLabs have embraced and accepted our values of openness, community, excellence, and user data privacy. arXiv is committed to these values and only works with partners that adhere to them.

Have an idea for a project that will add value for arXiv's community? Learn more about arXivLabs.