Presentation: Beyond Observability: Evolving Production Operations in the Age of AI

Renato Losio: In this session, we are going to chat about, "Beyond Observability: Evolving Production Operations in the Age of AI". In this roundtable, we're going to discuss how production operations are evolving, how it's been actually changing in the last couple of years, and how AI and automation can help turn data into insights. Basically, what practices will help teams build systems that are easier to understand and operate. Our panelists will explore how AI reshapes our work with production and software delivery and how it changed the deterministic nature of our application. My name is Renato Losio. I'm an editor at InfoQ. I'm joined today by three experts, coming from different companies, different sectors, different backgrounds. I'd like to give each one of them the chance to introduce themselves and share their professional journey in observability. Michael Hausenblas: My name is Michael. I'm a principal software engineer in the SRE team, part of platform engineering here at Genesys. Before Genesys, I worked seven years in AWS, various service teams there. That's where my observability journey really started, specifically around OpenTelemetry. Sujana Sooreddy: I'm Sujana Sooreddy. I'm an engineering manager at Netflix, working on media systems and observability. We…