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PolyWorkBench introduces a critical evaluation framework for LLM agents operating in multilingual, long-horizon enterprise environments, revealing significant performance degradation when cross-lingual tasks are introduced. The study systematically identifies failure modes in planning and tool interaction that emerge specifically under these complex conditions, offering actionable insights for researchers aiming to build robust global AI systems. This benchmark addresses a vital gap between current monolingual capabilities and the practical requirements of international business workflows.
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PolyWorkBench: Benchmarking LLM Agents for Cross-Lingual Long-Horizon Workflows

arXiv2 min de cititArticolul și perspectiva sunt în engleză.

arXiv:2607.06008v3 Announce Type: replace-cross Abstract: While Large Language Model (LLM) agents excel at monolingual long-horizon planning and tool use, enterprise workflows inherently require processing multilingual resources across extended trajectories. The interaction between multilinguality and long-horizon execution, however, remains underexplored. We introduce PolyWorkBench, a benchmark designed to evaluate LLM agents on multilingual, long-horizon workplace workflows. PolyWorkBench features 67 tasks across five core domains: commerce, knowledge work, legal analysis, localization, and manufacturing. Tasks are authored by the paper's authors from real-world data seeds and independently verified through a second-author audit. Agents must integrate heterogeneous multilingual inputs, execute iterative tool-use trajectories, and produce structured domain artifacts. To rigorously assess performance, we adopt Grade, a task-specific structural scoring rubric, as our primary ranking metric, and complement it with Pytest for executable state verification and LLM-as-Judge for semantic quality diagnostics. Benchmark evaluations reveal that agent performance varies substantially across languages and drops sharply on the harder cross-lingual tasks, and our analysis shows that multilingual execution exposes systematic failure modes across planning, tool interaction, and decision-making in long-horizon agents.

Abstract:While Large Language Model (LLM) agents excel at monolingual long-horizon planning and tool use, enterprise workflows inherently require processing multilingual resources across extended trajectories. The interaction between multilinguality and long-horizon execution, however, remains underexplored. We introduce PolyWorkBench, a benchmark designed to evaluate LLM agents on multilingual, long-horizon workplace workflows. PolyWorkBench features 67 tasks across five core domains: commerce, knowledge work, legal analysis, localization, and manufacturing. Tasks are authored by the paper's authors from real-world data seeds and independently verified through a second-author audit. Agents must integrate heterogeneous multilingual inputs, execute iterative tool-use trajectories, and produce structured domain artifacts. To rigorously assess performance, we adopt Grade, a task-specific structural scoring rubric, as our primary ranking metric, and complement it with Pytest for executable state verification and LLM-as-Judge for semantic quality diagnostics. Benchmark evaluations reveal that agent performance varies substantially across languages and drops sharply on the harder cross-lingual tasks, and our analysis shows that multilingual execution exposes systematic failure modes across planning, tool interaction, and decision-making in long-horizon agents.

Artificial Intelligence (cs.AI); Computation and Language (cs.CL)

arXiv:2607.06008 [cs.AI]

(or arXiv:2607.06008v3 [cs.AI] for this version)

https://doi.org/10.48550/arXiv.2607.06008 Focus to learn more arXiv-issued DOI via DataCite

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