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This research demonstrates that human-in-the-loop safety gates for LLM agents are limited by subjective judgment variance and reviewer fatigue, proving that excessive escalation rates can paradoxically reduce overall system safety. The study reframes oversight not merely as a classification task but as a resource-allocation problem where optimal policies must dynamically throttle human involvement to prevent burnout-induced failures. For engineers building agent systems, the key takeaway is the necessity of load-aware policies that measure and calibrate guard performance against the finite capacity of human attention.
Oversight Has a Capacity: Calibrating Agent Guards to a Subjective, Fatiguing Human
arXiv:2606.08919v1 Announce Type: cross Abstract: As LLM agents begin to take real, irreversible actions (shell commands, file edits, deploys), the standard safety pattern is a human-in-the-loop approval gate: risky actions pause and wait for a person. We argue the gate is the easy part; the hard part is the judgment - which actions to stop - which the field evaluates against two false assumptions: that there is a ground-truth notion of "risky," and that the human reviewer is a perfect, infinitely-available oracle. On a hand-labeled set of 125 adversarially-weighted agent actions we show that (i) reviewers only moderately agree on what is risky (Fleiss' kappa = 0.52), so there is no single correct label; (ii) framing the guard as selective classification under asymmetric cost makes its operating limits measurable, and on hard inputs the guard cannot safely auto-decide; and (iii) when the reviewer is modeled as endogenous (fatiguing as escalation load grows), realized safety becomes an inverted-U in the escalation rate: more human oversight can make a system less safe, and the safety-optimal guard escalates below full escalation - a setting a load-aware policy also uses to resist a flooding attack that slips a malicious action past a fatigued reviewer. Agent oversight, framed this way, is not only a classification problem but a resource-allocation one: human attention is finite, and the guard's escalation policy spends it. We claim none of these mechanisms as novel - fatigue-aware learning-to-defer (FALCON), cost-sensitive deferral under workload constraints (DeCCaF), trajectory-level guarding, and reviewer-fatigue/flooding attacks are all prior art we cite. Our contribution is an open-source agent-oversight system that operationalizes and measures them in the LLM-agent action-gating setting, turning "is my guard good?" from a guess into a curve. The inverted-U and the flooding attack are modeling results that motivate a human study.
Abstract:As LLM agents begin to take real, irreversible actions (shell commands, file edits, deploys), the standard safety pattern is a human-in-the-loop approval gate: risky actions pause and wait for a person. We argue the gate is the easy part; the hard part is the judgment - which actions to stop - which the field evaluates against two false assumptions: that there is a ground-truth notion of "risky," and that the human reviewer is a perfect, infinitely-available oracle. On a hand-labeled set of 125 adversarially-weighted agent actions we show that (i) reviewers only moderately agree on what is risky (Fleiss' kappa = 0.52), so there is no single correct label; (ii) framing the guard as selective classification under asymmetric cost makes its operating limits measurable, and on hard inputs the guard cannot safely auto-decide; and (iii) when the reviewer is modeled as endogenous (fatiguing as escalation load grows), realized safety becomes an inverted-U in the escalation rate: more human oversight can make a system less safe, and the safety-optimal guard escalates below full escalation - a setting a load-aware policy also uses to resist a flooding attack that slips a malicious action past a fatigued reviewer. Agent oversight, framed this way, is not only a classification problem but a resource-allocation one: human attention is finite, and the guard's escalation policy spends it. We claim none of these mechanisms as novel - fatigue-aware learning-to-defer (FALCON), cost-sensitive deferral under workload constraints (DeCCaF), trajectory-level guarding, and reviewer-fatigue/flooding attacks are all prior art we cite. Our contribution is an open-source agent-oversight system that operationalizes and measures them in the LLM-agent action-gating setting, turning "is my guard good?" from a guess into a curve. The inverted-U and the flooding attack are modeling results that motivate a human study.
12 pages, 4 figures. Code and interactive demo: this https URL
Artificial Intelligence (cs.AI); Cryptography and Security (cs.CR); Machine Learning (cs.LG)
arXiv:2606.08919 [cs.AI]
(or arXiv:2606.08919v1 [cs.AI] for this version)
https://doi.org/10.48550/arXiv.2606.08919 Focus to learn more arXiv-issued DOI via DataCite (pending registration)
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