No More Friction: Five9 Epic Fusion and the Future of Intelligent Patient Access

No More Friction: Five9 Epic Fusion and the Future of Intelligent Patient Access jhernandez Mon, 07/06/2026 - 10:29 Image Roni Jamesmeyer Director of Industry Marketing, Five9 Image Javi Ramirez Partner Dev Director, Five9 Image Blair Pleasant President & Principal Analyst, COMMfusion Patient access is the front door to your health system — and for too many patients and staff, it's still stuck. Disconnected systems, manual handoffs, and siloed workflows create friction that costs health systems time, money, and patient trust. Five9 Epic Fusion changes that. Join Roni Jamesmeyer, Director of Industry Marketing at Five9, and Javi Ramirez, a key architect of the Five9 Fusion platform, for a candid conversation moderated by industry analyst Blair Pleasant on how health systems are eliminating patient access friction — right now. You'll learn how the Epic API Adapter connects your contact center agents directly to Epic workflows, how the Epic Orchestrator enables AI-powered self- service that patients actually complete, and how Five9 is helping health systems close the referral loop faster than ever. Walk away with a clear picture of what’s possible – and what’s next Privacy Policy Five9 Only Form Headline Watch Now Watch 2026-Q3-US-AS-No-More-Friction-Epic-Webinar On24 5425032 https://www.five9.com/resources/thank-you?thanks&nid=6459 Off Tuesday, August 4, 2026 - 9:00 am PT Webinars List Hide Date/Time 0

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