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Workday's CFO emphasizes that AI value lies in strategic process redesign and decision intelligence rather than merely increasing output volume. The company is expanding its Decision Intelligence capabilities to HR and finance while deploying agentic workflows for routine accounting tasks. This shift highlights the move from simple automation to using AI agents for complex scenario modeling and operational autonomy.
More output isn’t better business: Workday’s CFO Zane Rowe on how finance chiefs should really measure AI
Zane Rowe discusses the company’s approach to AI agents, finance transformation, and measuring the impact of new technologies.
Good morning. For Workday CFO Zane Rowe, the promise of AI isn’t just about automating tasks. It’s about giving employees the freedom to rethink how they work, uncover new insights, and add more value to the business. Rowe recently reviewed a list of 10 AI agents being developed by his tax team to improve how employees work. Not every agent will make the cut. But the projects offer a glimpse into how the enterprise software company is exploring agentic AI internally, he told me. Workday’s finance transformation team is part of that strategy. The…
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