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This article examines the practical integration of generative AI into human resources workflows, specifically focusing on how it alters the drafting and delivery of performance reviews. The data highlights a critical trade-off where AI accelerates feedback generation and increases specificity for some, while simultaneously introducing risks of generic content and eroding transparency between managers and employees.
Managers are using AI to write performance reviews – and it shows
Managers are increasingly using AI to give direct reports feedback. How employees are receiving that is a mixed bag. AI fills a support gap in conversation prep. As AI use ramps up at work, where are the pros and cons, and for whom? New research from professional development firm Highwire shows where AI has entered the feedback loop — and where it’s both a potential…
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